We are a safe space
We have been recognised as a safe space as we have a protection system in place against the Sars-CoV-2 coronavirus. The Covid-protected seal, earned after an audit, is available in the downloadable material at the bottom of this page.
- Restrictions on access to the Centre, access limited to patients with appointments and eye emergencies.
- Access for companions is prohibited, except for minor or disabled patients.
- Patient questionnaire about possible exposure to Covid-19.
- Reschedule of appointments with more widely spaced visits.
- Ophthalmic shifts distributed on different floors.
- Implementation of the new Covid-19 protocol for patient access and reception at the Centre.
- Delivery of a bag to patients so they can store their belongings.
- PCR and IgG (antibody test) to all preoperative patients.
- Specific protocol for Covid-19 positive patients.
- Access control with specific regulations for collaborating external companies.
- Commercial visits and suppliers prohibited.
Changes in our facilities
- Expansion and redistribution of waiting rooms to guarantee a safe distance.
- Waiting room capacity control.
- Restricted access to elevators.
- Reinforcement of the cleaning and disinfection of the facilities.
- Disinfection of consultation rooms between patient appointments.
- Adaptation of specific rooms for pediatric ophthalmology.
- Withdrawal printed material in common areas, such as magazines or information brochures.
- Covid-19 safety signs in common areas.
- Increase in the number of hydroalcoholic gel dispensers.
- Installation of protective partitions in receptions and the infirmary.
- Installation of protection screens on the equipment in the consultation rooms.
- Approved protective equipment based on the work they do.
- Regular health examinations.
- Administrative staff continue to work remotely, reducing the number of staff at the Centre.
- Covid-19 specific continuous training for personnel.
For your own comfort, if you have any medical queries, there is no need to travel unnecessarily. We have set up a new online chat system allowing you to solve any queries from home.
On the day of the appointment remember
- You must come wearing a mask. Gloves are optional.
- Come to the appointment alone. If you are a minor, a person with low vision or a person with mobility problems, you will be allowed to enter with a single companion.
- Arrive at the agreed time. This helps us to avoid unnecessary waiting time and accumulation of patients. If you arrive at the clinic before the scheduled time, depending on the capacity, you may have to wait outside our facilities.
- If you are late, we may not be able to see you the same day and we will schedule the visit later.
- You should know that, upon arrival at the clinic, you will be given a series of instructions and we will ask you to rub your hands with a hydroalcoholic gel for 20 seconds.
- Avoid wearing bracelets, necklaces or earrings. The coronavirus remains on metal surfaces for days.
- Maintain a safety distance of 2 m at all times.
- Avoid moving around the clinic. Stay in the designated waiting room until you are called.
- Avoid touching surfaces such as tables, chairs, counters, etc.
- We recommend paying for your visit by credit card and not in cash (less probability of viral contamination).
In relation to the situation caused by the coronavirus outbreak, Barraquer has set out guidelines to prevent and minimise the risk of contagion during the visit.
Safety has always been a priority at Barraquer. That is why we have devoted the last few weeks to making our Centre a safe space where we can now have you again and serve you with safety fully guaranteed. Thanks to the commitment to digitisation, the promotion of remote working, the adaptation of spaces and the implementation of a strict health protocol, we are in a position to guarantee your safety and that of all the people who attend to you.